The INNsight Test Hotel - Frequently Asked Questions
Yes, you need to carry the vali ID card per room.
No. Sorry, we require a major credit card to guarantee your room reservation. Please review the terms and cancellation policy before making your reservation.2
Yes you cant book by direct at Hotel.
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Fitness Center - open, 24 hours
Family Pool, Kids Splash Pad, Hot Tub - closed for renovations from 9/12/22 - 10/15/22
Basketball Court - closed from 9/12/22 - 12/31/22
Quiet Pool & Hot Tub - open, 8am-9pm
Activity Center - open, 8am-8pm
Gas BBQ's and Playground - available
Cassara Kitchen & Bar - now open! Bar 3pm-9pm daily. Kitchen Tues - Sat 3pm-9pm.
Karl Strauss Brewery - now open, breakfast, lunch, and dinner. Check restaurant website for current hours.
7 Mile Kitchen (located at Sheraton Carlsbad, free shuttle). Check restaurant website for current hours and days of operation.
Twenty/20 Grill (located at The Westin Carlsbad, free shuttle). Check restaurant website for current hours and days of operation.
Room Service - available via Karl Strauss Brew Co.
RIDE THE TIDE TROLLY IS BACK Spring 2023 - seasonal schedule - check with Front Desk for current schedule to/from Tamarack Beach and/or Carlsbad Premium Outlet Mall.
Courtesy Shuttle within 5 miles of hotel, 9a-5p, available upon request
Fitness Center - open, 24 hours
Family Pool, Kids Splash Pad, Hot Tub - closed for renovations from 9/12/22 - 10/15/22
Basketball Court - closed from 9/12/22 - 12/31/22
Quiet Pool & Hot Tub - open, 8am-9pm
Activity Center - open, 8am-8pm
Gas BBQ's and Playground - available
Cassara Kitchen & Bar - now open! Bar 3pm-9pm daily. Kitchen Tues - Sat 3pm-9pm.
Karl Strauss Brewery - now open, breakfast, lunch, and dinner. Check restaurant website for current hours.
7 Mile Kitchen (located at Sheraton Carlsbad, free shuttle). Check restaurant website for current hours and days of operation.
Twenty/20 Grill (located at The Westin Carlsbad, free shuttle). Check restaurant website for current hours and days of operation.
Room Service - available via Karl Strauss Brew Co.
RIDE THE TIDE TROLLY IS BACK Spring 2023 - seasonal schedule - check with Front Desk for current schedule to/from Tamarack Beach and/or Carlsbad Premium Outlet Mall.
Courtesy Shuttle within 5 miles of hotel, 9a-5p, available upon request
Fitness Center - open, 24 hours
Family Pool, Kids Splash Pad, Hot Tub - closed for renovations from 9/12/22 - 10/15/22
Basketball Court - closed from 9/12/22 - 12/31/22
Quiet Pool & Hot Tub - open, 8am-9pm
Activity Center - open, 8am-8pm
Gas BBQ's and Playground - available
Cassara Kitchen & Bar - now open! Bar 3pm-9pm daily. Kitchen Tues - Sat 3pm-9pm.
Karl Strauss Brewery - now open, breakfast, lunch, and dinner. Check restaurant website for current hours.
7 Mile Kitchen (located at Sheraton Carlsbad, free shuttle). Check restaurant website for current hours and days of operation.
Twenty/20 Grill (located at The Westin Carlsbad, free shuttle). Check restaurant website for current hours and days of operation.
Room Service - available via Karl Strauss Brew Co.
RIDE THE TIDE TROLLY IS BACK Spring 2023 - seasonal schedule - check with Front Desk for current schedule to/from Tamarack Beach and/or Carlsbad Premium Outlet Mall.
Courtesy Shuttle within 5 miles of hotel, 9a-5p, available upon request
Fitness Center - open, 24 hours
Family Pool, Kids Splash Pad, Hot Tub - closed for renovations from 9/12/22 - 10/15/22
Basketball Court - closed from 9/12/22 - 12/31/22
Quiet Pool & Hot Tub - open, 8am-9pm
Activity Center - open, 8am-8pm
Gas BBQ's and Playground - available
Cassara Kitchen & Bar - now open! Bar 3pm-9pm daily. Kitchen Tues - Sat 3pm-9pm.
Karl Strauss Brewery - now open, breakfast, lunch, and dinner. Check restaurant website for current hours.
7 Mile Kitchen
(located at Sheraton Carlsbad, free shuttle). Check restaurant website for current hours and days of operation.
Twenty/20 Grill (located at The Westin Carlsbad, free shuttle). Check restaurant website for current hours and days of operation.
Room Service - available via Karl Strauss Brew Co.
RIDE THE TIDE TROLLY IS BACK Spring 2023 - seasonal schedule - check with Front Desk for current schedule to/from Tamarack Beach and/or Carlsbad Premium Outlet Mall.
Courtesy Shuttle within 5 miles of hotel, 9a-5p, available upon request
QATest
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Shower/ Spa Tub – Operating Instructions
Turn knob inside tub to close drain.
Important !!!
• Make sure the water is at least two inches above the highest jet.
• If you are using any products that bubble, please use a minimal amount (1/2 teaspoon).
• The spa tubs have 3 settings, high, medium, low. Select your setting using the push button switch – first click is high, second click is medium, third click is low, and fourth click is off.
• Once you select a setting the tub will automatically shut itself off after 20 minutes.
• About 20 minutes after the tub is drained it will turn itself on again for about 5 minutes to clean the water out of the system – do not be alarmed and do not shut it off.
As a courtesy to your neighbors, we request that you do not use the jets between 10:00pm - 8:00am.
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